HP Inc tries to brick my wife’s printer. CEO approves and calls people like me “bad customers” on CNBC.
Last October, HP Inc issued an over-the-air firmware update to its printers that contained a Trojan Horse of the company’s own making. The update conned printer owners into accepting the update by saying that it was an anti-virus update. Instead, the update reconfigured the printers’ cartridge-reading routines so that they would brick the printer if they detected a non-HP ink cartridge. This Trojan slumbered silently in my wife’s OfficeJet Pro 6978 printer until early December when I inserted a black 902XL ink cartridge from 3rd-party ink manufacturer LxTek. The … Read More → "HP Inc tries to brick my wife’s printer. CEO approves and calls people like me “bad customers” on CNBC."

