Just Who Is the Customer?
Successful products are all about making customers happy. Or perhaps about fulfilling a need – I don’t know too many people that are happy each time they fill up at the gas station. But consider it a relative thing: if a market is competitive, then the players have to find ways to make you happier than the other guy will. That could mean that customers think you suck less than the other guys, but it’s something.
Should be simple, right? Figure out what makes your customer tick and then leverage that. But what should be simple … Read More → "Just Who Is the Customer?"

