The study, by DeCelles, who is an associate professor at the University of Toronto, and Michael Norton of Harvard Business School, analyzed thousands of flights on a large international airline over several years and found that not only were incidents in economy more likely if there was a first class cabin, and more so if economy passengers had to walk through it — but incidents were also more likely in first class itself.
In other words, class inequality stresses everyone out, the study found.
“Physical design that highlights inequality can trigger antisocial behavior on airplanes,” the researchers wrote.
via Boing Boing
