Mobile Lockdown
In 1979, I was pretty sure I could unplug a phone in the top floor of a 7-story building, throw it out the window, go down and pick it up from the sidewalk, carry it into a different building, plug it in, and get it to work properly on the first try. I’d pick up the receiver, hear a dial-tone, punch (or dial) in the number of my buddy across town, and we’d be connected and talking. I’d never conceive of the need to call customer support for a problem with my … Read More → "Mobile Lockdown"

